Layer WebHost always give value to their beloved customers as well as individuals visiting our web site and also those who are using our services. All personal details are collected to provide services such as hosting services and technical support.

There are some situations when we disclose your information to the third party. All such situations are mentioned below, please ensure that you have the knowledge under which the data will be shared with any government or private institution.

Our privacy policies are revised time to time to keep up with the latest legal norms. In such a case when there are changes made to the privacy policy we will upload a notice. This notice will appear on all our forums, it will also be presented on our customer portal as well.

Information Collected

The information that we are collecting includes IP address, browser, referral, timestamp, and operating system when you access Layer WebHost or any other website which is owned by Layer WebHost. All this information is used to secure logging & website data analytics. Sensitive data such as your email address will only be provided after taking your permission.

Use of Information

Layer WebHost stores details such as the email addresses of the customer in-order to contact them about orders, technical support, invoices and order history & service announcements.

Sensitive data such as the payment information that is present on the credit and debit cards will be provided only for recurring billing. At Layer WebHost, we collect only the minimum required data in-order to fulfill an order and the rest of the data remains encrypted by our system.

We also collect personal info such as the customer’s IP address and also IP location. This is done to create a fraud profile of an account in-order to ensure if the order will be accepted.

For the technical support, we also collect information such as the email, domain-name, and other such information, which is collected by Layer WebHost and provided to our technical support team through a ticket.

When you complete a technical support ticket we email you an additional survey in which we will ask you a some of questions to determine the quality of service.

The data that is collected will be covered under the technical support clause of the Terms of Use that are available on the customer’s portal that is provided to the customer’s When they open any support ticket.

Security of personal information

All the customer portal that are connected to Layer WebHost are encrypted through SSL certificate.

All the data is end to end encrypted between the user and server at Layer WebHost. However, this doesn’t ensure complete privacy as your ISP will still have access to your website browsing history.

All transactions done through PayPal and credit card are highly encrypted. Thereby, when the details of the credit card are saved, they are encrypted long before they are stored within the internal database at Layer WebHost.

Customer’s portal of Layer WebHost is protected by firewall as well

Third-party access

Layer WebHost protects the customer’s personal information. But, some data may be disclosed under the following special circumstances:

●       if need regulation due to court order.

●       Details will be provided to carry out regular tasks to the employees of Layer WebHost for example billing request or technical support.

●       Personal information of the user such as their email, phone number and address are shared with third party for the purpose of domain registration.

●       For business activities such as credit card payments, billing and transactions trusted 3rd parties are required.

We make it a point that even in the special circumstances such as above, we share only the minimum amount of information of our customer’s with the third party. This data includes only that information without which the business could not be conducted normally.

Use of cookies

layerwebhost.com use cookies in order to track sessions all over website. Cookies track referral web links to track 3rd party web pages that make a successful order of services. layerwebhost.com also uses 3rd party services for showing re targeted advertisements on 3rd party web sites.

Data retention

The personal info is retained under 2 circumstances

1. If the data is critical for the business.

2. Retention of payment information for Tax adherence.

User Control of Personal Information

User can also control Personal info from Layer WebHost’s customer’s portal at https://layerwebhost.com/secure/ under the edit account details section. If you face any difficulties during this process, feel free to contact our support team.

Layer WebHost honors requests to remove personal data, consisting of content info to the extent permitted by regulation to Layer WebHost’s own web sites. Please be aware this privacy policy just regulates Layer WebHost owned web site & does not cover websites not owned by Layer WebHost that might be with in Layer WebHost’s network.